We use your information in a number of different ways — what we do depends on the information. The tables below set this out in detail, showing what we do, and why we do it.

Your Personal Details, such as your name, date of birth, gender, address, email address, social media handle, screen name and phone number.

Your body size and shape, if you choose to tell us this

Your payment information

This means your chosen payment method, for example your card details (don’t worry we don’t keep the security code)

Your contact history with us

What you’ve said to us — for example, by email, on instant chat, on Social Media, or in private message. If you contact us by phone we record calls to our customer care centre, too.

Purchase history and saved items

What you’ve bought in the past, what you’ve searched for – including using our Style Match feature – what you’ve saved or added to a board for another time, and when you have asked us to tell you that something is back in stock.

Information about your phone or laptop, and how you use our website and app

Information collected when you browse our site or use our app, including your IP address and device type, how you use our website and app (such as the pages you visit and the products you look at) and, if you choose to share it with us, your location data.

Information from Social Media or accounts you link to us

What we do if you link your Social Media or your third-party accounts to us. We will keep a record of your Social Media handle, and the other information that is made available to us according to your Social Media account settings.

If you post comments about aabitz, tag aabitz or post photos to our Social Media pages

Your responses to surveys, feedback and competitions

Other identifiable information

You don’t have to give us all of this personal information but if you don’t, you may not be able to buy from the site, and you are unlikely to receive our optimal overall customer experience. But that is your choice – and we respect that.

We also anonymise/or and aggregate personal information (so that it does not identify you) and use it for purposes including testing our IT systems, research, data analysis (for us and the brands sold through our site and app), improving our site and app, and developing new products and services.

Fraud prevention and detection

We use any of the above categories of information to identify, prevent and detect fraud, against either you or against aabitz.Detecting and preventing fraud is an unfortunate, butan absolutely essential part of our service and our contract commitment to you. Legally, we have to do this, and it is very important for us.

We also use Purchase history data, to protect our service and uphold our Terms of Service as part of our contract commitment to you, as part of this we may make use of computer-system decisions to protect aabitz and our Service. Your rights in relation to this are detailed below.

Personalising your aabitz experience

We use the data we collectto help us provide you with the best service, the best shopping experience and to show you the latest and greatest products and services that we think you will love.

We do share your data with the following categories of companies as an essential part of being able to provide our services to you: 

• Companies in the aabitz group, because sometimes different bits of our group are responsible for different activities  
• Companies that do things to get your purchases to you, such as payment service providers, warehouses, order packers, delivery companies and address validation service providers
• Brand Partners that send purchases directly to you – we’ll make it clear if this applies when you your order
• Professional service providers, such as marketing agencies, advertising partners and website hosts, who help us run our business 
• Affiliates who help us reach out to potential new customers or promote our products on their websites 
• Credit reference agencies, law enforcement and fraud prevention agencies (so we can help tackle fraud) 

You may choose to take advantage of some of our additional services, in which case, depending on your choices we may share your data with the following categories of companies to fulfil the services you have asked for:

• Social Media sites (for example if you choose to link your accounts to us) and other companies approved by you  
• Product advisors to help you choose the right products 
• Marketplace sellers where you place a Marketplace order; and  
• Other third party payment providers, when you choose to use their payment services 

If you would like to know more about the 3rd parties we may share personal data with, or how to find out more on how they will use your data, please contact us at the details below.  

We do not, and will not, sell any personal data that directly identifies you to any third party. However, we may provide third parties such as our brand partners with information about our customers and their purchases. Before we do so, we will make sure that this information does not identify you, such as by aggregating it, anonymising it or removing personal identifiers from it.

If you have said we can, we’ll send you marketing messages to keep you aware of what we’re up to and to help you see and find our products and services. 

How to stop marketing messages from aabitz.com 

You can control the marketing communications you receive from us through the Contact Preferences section of your aabitz account. You also have the following options: 

• Emails:  You can also click on the ‘unsubscribe’ link in any marketing email you receive, and this will take you to the Contact Preferences section of your account so you can unsubscribe from that method of communication. 
• Text Messages:  You can also text “stop” to the number provided within the communication and this will unsubscribe you from that method of communication. 
• Any method of Marketing:  You can contact our Customer Care team.  Once you do this, we will update our records to ensure that you don’t receive further marketing messages. 

If you tell us you don’t want to receive marketing messages it might take a few days for all our systems to be updated, so we would ask for your patience as you might get messages from us while we process your request. 

Please note that opting out of marketing messages will not stop service communications, such as order updates, or where you have asked for a specific ‘back in stock’ notification. 

How to stop marketing messages from aabitz Marketplace

Marketplace has a separate system for marketing preferences to our main aabitz websites and apps. All aabitz Marketplace customers have the option to receive marketing communications from Marketplace and/or selected third parties. 

If you decide you no longer want Marketplace marketing communications, you can opt out by visiting My Marketplace > My Details in the aabitz Marketplace website or you can click on the ‘unsubscribe’ link in any Marketplace email. 

We use online advertising to keep you aware of what we’re up to and to help you see and find our products. 

You may see aabitz banners and ads when you are on other websites and apps, such as Social Media. We manage this through a variety of digital marketing networks and ad exchanges. We also use a range of advertising technologies. 

The banners and ads you see are based on information we hold about you, or your previous use of aabitz (for example, your aabitz search history, and the content you read on aabitz) or on aabitz banners or ads you have previously clicked on.  

For more information on our use of advertising technologies and Cookies, please see our cookie notice 

Aabitz is a global business with operations inside and outside of the United Kingdom and we use suppliers and fulfilment centres located across the world.  Some of these locations will not offer the same level of protection for your personal data as the UK or the EU, but if we transfer your information to one of these locations we will take steps to ensure that your data and rights are protected through methods approved within the relevant Data Protection laws.  Please contact us if you would like further information about how we protect your transferred information.

We’ll hold on to your information for as long as you continue to be an Aabitz customer and for as long as we are required to keep it to ensure we meet our legal requirements across the globe. 

If you no longer wish to be a customer you can contact our Customer Care team and request that we close your account. However, we have a legal requirement to keep some of your personal data even after you have asked us to delete it. We will only keep what we absolutely need to, and only to make sure we can meet our legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms & Conditions. 

You have a lot of rights relating to your personal information,these are: 

• The right to be informed about how your personal information is being used (like this notice!)
• The right to access the personal information we hold about you
• The right to request the correction of inaccurate personal information we hold about you (although you can updatemost of this through My Account)
• The right to request that we delete your data, or stop processing it or collecting it, in some circumstances
• The right to stop direct marketing messages, which you can do through My Account
• The right to withdraw consent for any consent-based processing at any time
• The right to request that we transfer or port elements of your data either to you or another service provider
• The right to ask us to explain any computer–system decision about you
• The right to complain to your data protection regulator — in the UK this is the Information Commissioner’s Office
  
  

• If you want to exercise your rights, have a complaint, or just have questions, please contact us. As a starting point, we have 30 days in which to respond to you.  Our contact details are at the end of this Policy.  

This section applies only to Aabitz customers who are California residents and supplements the details provided in our Privacy Policy and contains the information that the Californian Consumer Privacy Act (“CCPA”) requires us to make available to customers. Any terms defined in the CCPA have the same meaning when used in this notice.

Information We Collect

We generally collect the following categories of personal information about your when you use our services: 
• identifiers such as a name, address, unique personal identifier, email, phone number, your device’s IP address, software, and identification numbers associated with your devices; 
• protected classifications, such as gender; 
• commercial information such as records of products or services purchased, obtained, or considered by you; 
• Internet or other electronic information regarding you browsing history, search history, the webpage visited before you came to our Site, length of visit and number of page views, click-stream data, locale preferences, your mobile carrier, date and time stamps associated with transactions, and system configuration information;
• your geolocation, to the extent you have configured your device to permit us to collect such information;
• audio recordings of your voice to the extent you call us, as permitted under applicable law; 
• professional or employment-related information; and 
• inferences about your preferences, characteristics, behaviour and attitudes.

You can find more information about the personal information we collect and how we collect it in the section above titled “How we use your information”.

Use of Personal Information

We collect your personal information for the business purposes described  above in the section titled “How we use your information”. The CCPA defines a “business purpose” as the use of personal information for the business’s operational purposes, or other notified purposes, provided the use of personal information is reasonably necessary and proportionate to achieve the operational purpose for which the personal information was collected or another operational purpose that is compatible with the context in which the personal information was collected. 

Sharing Personal Information

We may disclose your personal information to an organisation for a business purpose.  When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient organisation to keep that personal information confidential and not use it for any purpose except performing the contract with us.

We disclose your personal information for a business purpose to the categories of third parties listed above in the section titled “Sharing your information”.

Your Rights and Choices 

If you are a California resident, you have rights in relation to your personal information; however, your rights are subject to certain exceptions. For instance, we cannot disclose specific pieces of personal information if the disclosure would create a substantial, articulable, and unreasonable risk to the security of the personal information, your account with us or the security of our network systems. 

Right Against Discrimination – You have the right not to be discriminated against for exercising any of the rights described in this section. We will not discriminate against you for exercising your right to know, delete or opt-out of sales. 
Right to Know – You have the right to request in writing:  
a list of the categories of personal information, such as name, address, email address, that a business has disclosed to third parties during the immediately preceding calendar year for the third parties’ direct marketing purposes, and;  

(i) the names and addresses of all such third parties.  

(ii) In addition, you have the right to request:  

(i) the categories of personal information we have collected about you,  

(ii) the categories of sources from which personal information is collected,  

(iii) the business or commercial purpose for the information collection,  

(iv) the categories of third parties with whom we have shared personal information, and  

(v) the specific pieces of personal information we hold about an individual.  

You have the right to request a copy of the specific personal information we collected about you during the twelve (12) months before your request. 

Right to Delete – You have the right to request us delete any personal information we have collected from you or maintain about you, subject to certain exceptions. 
To assert your right to know or your right to delete your personal information, please contact according to the ‘How to contact us’ section below. To confirm your identity, we may ask you to verify personal information we already have on file for you. If we cannot confirm your identity from the information we have on file, we may request additional information from you, which we will only use to verify your identity, and for security or fraud-prevention purposes. 

Right to Opt-Out of Selling. You have the right to opt-out of having your personal information sold. We do not sell your personal information.  
In addition, California Civil Code Section 1798.83 permits customers of Aabitz who are California residents to request certain information regarding our disclosure of personal information to third-parties for their direct marketing purposes. Please allow 30 days for a response. To make such a request, contact us according to the ‘How to contact us’ section below.  

We may change this page from time to time, to reflect how we are processing your data. 

If we make significant changes, we will make that clear on the Aabitz website or other Aabitz services, or by some other means of contact such as email, so that you are able to review the changes before you continue to use Aabitz. 

We use cookies on our website. For more information on cookies, please see our cookie notice.

We always want to hear from our customers (especially if you feel we’ve let you down or could do better).

If you:

• Have any questions or feedback about this notice
• Would like us to stop using your information
• Want to exercise any of your rights as set out above, or have a complaint

Please don’t hesitate to contact our Customer Care team, who will be happy to answer any questions you may have. 

You can contact our privacy team by dropping us a line at Info@aabitz.com or else through Customer Care via the aabitz website. Or if you’d like to, you can write to us at:

aabitz
United States (US) — California